IT Ops Intelligent Assistant

IT operations teams handle logs, alerts, incidents, and tickets across multiple tools (Azure Monitor, ticketing systems, email alerts).

level: Intermediate
solution area: AI Business Solutions (ABS)

Multi-week, skilling

A skilling arc across several weeks. Participants work through graded modules against real cloud environments and finish with something they can defend.

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Solution play

Copilot and Agents at Work

Overview

Manual triage slows down response times and lacks consistent analysis. IT teams want an intelligent Copilot that can interpret logs, identify root causes, and trigger actions autonomously.

What participants work through

Automated log insights.
Faster triage & incident analysis.
Root-cause reports generated by Copilot.
Intelligent remediation suggestions.

Technology stack

Microsoft FoundryMicrosoft Copilot Studio

Azure FunctionsPower Automate

Azure Monitor

Azure AI Search

Run this with your teams

Environments, coaching, judging and reporting, all handled.

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